Product Safety Group
1201 South Second Street
Milwaukee, WI USA 53204
productsafety@ra.rockwell.com
expanding human possibility™
PRODUCT NOTICE
Notice of Potential Product Concern
Rockwell Automation issues a Product Notice when it identifies a product(s) anomaly that may cause commercial or customer satisfaction concerns.
AADvance Workbench Versions 1.x and 2.x Compiler Verification Tool Warnings
Reference: 2020-08-001
Date: August 2020
This Product Notice informs you of a potential anomaly that exists with AADvance® Workbench 1.x and 2.x. The Compiler Verification Tool (CVT) generates warnings if a mismatch is found between the generated application and the original. If the mismatches are not resolved and the project is subsequently recompiled, the warnings are not reported.
– Product Identification –
The affected product is AADvance Workbench, versions 1.x and 2.x.
– Description –
An anomaly exists with AADvance Workbench 1.x and 2.x. The Compiler Verification Tool (CVT) generates warnings if a mismatch is found between the generated application and the original. If the mismatches are not resolved and the project is subsequently recompiled, the warnings are not reported.
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– Temporary Workarounds –
Workarounds for this anomaly have been documented in the following two Rockwell Automation Knowledgebase
articles:
• BF25438 – https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/1126103
• BF25455 – https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/1126175
Copies of these articles have been attached as Appendix B and Appendix C to this notification. A Rockwell
Automation TechConnect contract is required to access the Knowledgebase articles directly.
– Correction –
Correction requires updating to SISW 1.1 or later. Rockwell Automation is currently working on this release and is
expected to have SISW 1.1 available for download and installation on or around the end of calendar 2020. If you’d
like to receive an email notification when SISW 1.1 is available, use the link provided at the end of the
Knowledgebase article for this Product Notice.
Rockwell Automation will make this release available for at least 18 months following its publication to the Rockwell
Automation Product Compatibility and Download Center (PCDC).
– Requested Customer Action –
Rockwell Automation requests you take the following actions:
• Check if you have a product affected by this Product Notice. Refer to the Product Identification and
Description sections of this document for product identification assistance.
• Customers under support contract are automatically eligible for software updates. Customers not under a
support contract should contact Rockwell Automation for further instructions.
• If you need additional assistance, please contact Rockwell Automation Technical Support. See Appendix A
for local telephone numbers. Customers without TechConnect℠ support contracts should reference this
Product Notice when calling.
• Customers with TechConnect support contracts may be able to chat online with support representatives.
Reference this Product Notice when connected to a support engineer.
The most current version of this Product Notice is posted on the Rockwell Automation
Support Center, http://www.rockwellautomation.com/knowledgebase, as ID number
PN1524 / 1127371. Additional languages may also be available at the end of this article
attached as downloadable PDF documents.
If this Product Notice does not affect you because you do not have the products any longer, or if you are a Distributor,
Rockwell Automation asks that you forward a copy of this notice, with any identifying documentation, immediately to
the person or company that now has the product. We also ask that you contact Rockwell Automation Technical
Support and provide the location of the affected units.
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We appreciate your immediate cooperation. If you have any questions, please contact us.
Sincerely,
ROCKWELL AUTOMATION
You can register for Automatic Product Safety Advisories and Product Notices from Rockwell Automation by email.
Go to the Support web page at http://www.rockwellautomation.com/support and click the Search Knowledgebase –
Get Answers link. Sign in with your TechConnect Account or free Rockwell Automation Member Account and you
can subscribe to important product updates, including Product Safety Advisories and Product Notices.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
PRODUCT NOTICE
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expanding human possibility™
Appendix A
Regional Technical Support Information
The following list can help you to contact the correct technical support center for your location. If your country is not listed, you
can find a customer support number for your location by going to the Rockwell Automation Knowledgebase as
https://rockwellautomation.custhelp.com. Click on Contact Us → Phone, and then enter your location information. If you have
a TechConnect℠ support contract, please use the telephone number supplied to you with the contract.
Region / Country Phone Number
( ) International Code
Region / Country Phone Number
( ) International Code
Asia/Pacific Europe
Australia 1 800 762 593 Austria (49) 211 41553 664
China 400 620 6620 Belgium (32) 2 716 8411
Hong Kong +852 2887 4666 Czech Republic (420) 28401 5911
India 1 800 2000 121 Denmark (45) 43 466 006
Japan 03 3206 2785 Finland (358) 958 447 419
Korea (82) 2 2188 4400 France (33) 825303132
Malaysia 1 800 80 4851 Germany (49) 211 41553 664
New Zealand 0800 27 27 25 Hungary (420) 28401 5911
Taiwan 080 902 0908 Ireland (44) 01908 635245
Thailand (66) 2936 1500 Italy (Brescia, Milano e Padova) (39) 199 11 99 00
Caribbean
Italy (Bologna,Firenze,Napoli,
Roma e Torino) (39) 199 11 99 22
All Countries (English) (1) 440 646 3223 Morocco (33) 825303132
All Countries (Español) (1) 440 646 3650 Netherlands (31) 10 266 55 80
Central America Poland (48) 22 32 60 707
Argentina 800.666.0320 Portugal (1) 440 646 3223
Belize (1) 440 646 3650 Slovakia (420) 284015911
Bolivia (54) 800 10 0632 Spain (34) 902 30 93 30
Brazil (55) 11 5189 9500 Sweden (46) 46 19 93 91
Chile 800.53.0012 Switzerland (German) (41) 0844 84 84 11
Colombia 01.800.700.2107 Switzerland (French) (41) 0844 84 84 12
Costa Rica 0800.013.1215 Switzerland (Italian) (41) 0844 84 84 13
Ecuador 58.212.949.0611 United Kingdom (44) 01908 635245
El Salvador (52) 55 5246 2010 North America
Guatemala 1.800.288.0108 Canada (1) 440-646-3223
Honduras (52) 55 5246 2010 United States (1) 440-646-3223
Mexico 001.888.365.8677
Nicaragua (52) 55 5246 2010
Panama 001.800.203.3475
Paraguay (54) 11 5554 4000
Peru 0800.535.36
Suriname (1) 440 646 3650
Uruguay (54) 11 5554 4000
Venezuela 800.1.00.3062
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Appendix B
Rockwell Automation Knowledgebase Article BF25435
AADvance CVT warnings may not be reported for subsequent Build All operations
Summary
After a Build All operation that resulted in CVT warnings, subsequent Build All operations may not report the existing
CVT warnings, unless the affected component has been modified between Build All operations or a complete rebuild
has been triggered.
Original Build:
Subsequent Build:
Environment
All versions of AADvance Workbench 1.X and AADvance Workbench 2.X. Affects all safety-related applications that
must have the Compiler Verification option enabled as per the AADvance controller Safety Manual.
Cause
The Build All is an incremental operation, it only rebuilds what is flagged internally as modified. The compiler does not
keep track of previously reported CVT warnings. If the result of a Build All operation contains CVT warnings and no
modifications are made to the application, subsequent Build All operations will not report the existing CVT warnings.
Solution
The following solutions can be implemented to ensure that all CVT warnings are reported during a Build All operation:
Solution 1: Online Updates/Online Monitoring are not required: Clean All
Doing a Clean All will force the compiler to check the entire application for CVT warnings.
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Important Note: After a Clean All, it will not be possible to perform an Online Update or to Debug the application by
doing online monitoring. A full download will be required for all the controllers in the application (stopping the
application from running temporarily).
Warning: Do not do a Clean All on an application of a running system if you cannot do full download afterwards.
• To do a Clean All in AADvance Workbench 1.X, go to Project > Clean Project/Library.
• To do a Clean All in AADvance Workbench 2.X, go to Build > Clean All.
Solution 2: Online Updates/Online Monitoring are required, and you are troubleshooting a POU with known CVT
warnings: Non-functional edit to the POU.
Making a non-functional edit to a POU forces the compiler to check the POU for CVT warnings.
To make a non-functional edit to a POU, use one of the following:
• Change the position of a variable box, a function, or a function block slightly; without affecting the execution order
or causing connecting lines to overlap.
Original logic:
Non-functional change:
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• Change the size of a variable box, a function, or a function block slightly.
Original logic:
Non-functional change:
Solution 3: Online Updates/Online Monitoring are required, and you need to check the entire application for CVT
warnings: Add a Global variable per controller.
Adding a Global variable in a specific controller triggers a full compilation of the controller, forcing the compiler to
check the controller for CVT warnings. For a multi-controller application, a new Global variable is required in each
controller to check the entire application for CVT warnings. After the Build All operation is complete, the Global
variable(s) can be deleted. Removing the Global variables will also trigger a full compilation.
To add a Global variable in AADvance Workbench 1.X, go to the Dictionary under Project > Variables and create a
temporary variable of any elementary Data Type and of Global Scope.
To add a Global variable in AADvance Workbench 2.X, go to the Application View > Variables > Controller Variables
and create a temporary variable of any elementary Data Type.
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Appendix C
Rockwell Automation Knowledgebase Article BF25455
A problem occurred during processing of STF AADvance CVT warning
Summary
After a Build All operation the following CVT warning can be seen for all Programs, Functions and Function Blocks in
the application:
Warning, a problem occurred during processing of
C:\USERS\USERNAME\DOCUMENTS\AADVANCE
2.X\PROJECTS\\\\\\.STF
AADvance Workbench 2.X:
AADvance Workbench 1.X:
In addition to the warning, AADvance Workbench 1.X will display a blank stf2xml warning pop-up during the CVT
Analysis for each Program, Function and Function Blocks in the application.
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Environment
• All versions of AADvance Workbench 1.X and AADvance Workbench 2.X.
• Affects all safety-related applications that must have the Compiler Verification option enabled as per the
AADvance controller Safety Manual.
Cause
The affected Resource is locked.
In an AADvance Workbench 1.X application, a Resource can be locked when the project folder is copied with the
AADvance Workbench 1.X open. The Resource appears to be in use by another user that cannot be accessed.
There are multiple visual indications of a locked Resource:
An AADvance Workbench 2.X application can have a locked Resource when the application has been imported from
an AADvance Workbench 1.X application where the Resource was locked.
Important Note: There are no visual indications for a locked Resource in AADvance Workbench 2.X.
Solution
Unlock the Resource in AADvance Workbench 1.X.
To unlock a Resource in AADvance Workbench 1.X, click on the locked Resource to select it and then go
to Tools > Unlock Resource used by User.
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The unlocked Resource should look like this:
To prevent importing a locked Resource into AADvance Workbench 2.X, verify that all the Resources are unlocked in
the AADvance Workbench 1.X application before importing it.
Important Note: It is not possible to unlock a Resource in AADvance Workbench 2.X.
1201 South Second Street
Milwaukee, WI USA 53204
productsafety@ra.rockwell.com
expanding human possibility™
PRODUCT NOTICE
Notice of Potential Product Concern
Rockwell Automation issues a Product Notice when it identifies a product(s) anomaly that may cause commercial or customer satisfaction concerns.
AADvance Workbench Versions 1.x and 2.x Compiler Verification Tool Warnings
Reference: 2020-08-001
Date: August 2020
This Product Notice informs you of a potential anomaly that exists with AADvance® Workbench 1.x and 2.x. The Compiler Verification Tool (CVT) generates warnings if a mismatch is found between the generated application and the original. If the mismatches are not resolved and the project is subsequently recompiled, the warnings are not reported.
– Product Identification –
The affected product is AADvance Workbench, versions 1.x and 2.x.
– Description –
An anomaly exists with AADvance Workbench 1.x and 2.x. The Compiler Verification Tool (CVT) generates warnings if a mismatch is found between the generated application and the original. If the mismatches are not resolved and the project is subsequently recompiled, the warnings are not reported.
PRODUCT NOTICE
Page 2 of 10
expanding human possibility™
– Temporary Workarounds –
Workarounds for this anomaly have been documented in the following two Rockwell Automation Knowledgebase
articles:
• BF25438 – https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/1126103
• BF25455 – https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/1126175
Copies of these articles have been attached as Appendix B and Appendix C to this notification. A Rockwell
Automation TechConnect contract is required to access the Knowledgebase articles directly.
– Correction –
Correction requires updating to SISW 1.1 or later. Rockwell Automation is currently working on this release and is
expected to have SISW 1.1 available for download and installation on or around the end of calendar 2020. If you’d
like to receive an email notification when SISW 1.1 is available, use the link provided at the end of the
Knowledgebase article for this Product Notice.
Rockwell Automation will make this release available for at least 18 months following its publication to the Rockwell
Automation Product Compatibility and Download Center (PCDC).
– Requested Customer Action –
Rockwell Automation requests you take the following actions:
• Check if you have a product affected by this Product Notice. Refer to the Product Identification and
Description sections of this document for product identification assistance.
• Customers under support contract are automatically eligible for software updates. Customers not under a
support contract should contact Rockwell Automation for further instructions.
• If you need additional assistance, please contact Rockwell Automation Technical Support. See Appendix A
for local telephone numbers. Customers without TechConnect℠ support contracts should reference this
Product Notice when calling.
• Customers with TechConnect support contracts may be able to chat online with support representatives.
Reference this Product Notice when connected to a support engineer.
The most current version of this Product Notice is posted on the Rockwell Automation
Support Center, http://www.rockwellautomation.com/knowledgebase, as ID number
PN1524 / 1127371. Additional languages may also be available at the end of this article
attached as downloadable PDF documents.
If this Product Notice does not affect you because you do not have the products any longer, or if you are a Distributor,
Rockwell Automation asks that you forward a copy of this notice, with any identifying documentation, immediately to
the person or company that now has the product. We also ask that you contact Rockwell Automation Technical
Support and provide the location of the affected units.
PRODUCT NOTICE
Page 3 of 10
expanding human possibility™
We appreciate your immediate cooperation. If you have any questions, please contact us.
Sincerely,
ROCKWELL AUTOMATION
You can register for Automatic Product Safety Advisories and Product Notices from Rockwell Automation by email.
Go to the Support web page at http://www.rockwellautomation.com/support and click the Search Knowledgebase –
Get Answers link. Sign in with your TechConnect Account or free Rockwell Automation Member Account and you
can subscribe to important product updates, including Product Safety Advisories and Product Notices.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
PRODUCT NOTICE
Page 4 of 10
expanding human possibility™
Appendix A
Regional Technical Support Information
The following list can help you to contact the correct technical support center for your location. If your country is not listed, you
can find a customer support number for your location by going to the Rockwell Automation Knowledgebase as
https://rockwellautomation.custhelp.com. Click on Contact Us → Phone, and then enter your location information. If you have
a TechConnect℠ support contract, please use the telephone number supplied to you with the contract.
Region / Country Phone Number
( ) International Code
Region / Country Phone Number
( ) International Code
Asia/Pacific Europe
Australia 1 800 762 593 Austria (49) 211 41553 664
China 400 620 6620 Belgium (32) 2 716 8411
Hong Kong +852 2887 4666 Czech Republic (420) 28401 5911
India 1 800 2000 121 Denmark (45) 43 466 006
Japan 03 3206 2785 Finland (358) 958 447 419
Korea (82) 2 2188 4400 France (33) 825303132
Malaysia 1 800 80 4851 Germany (49) 211 41553 664
New Zealand 0800 27 27 25 Hungary (420) 28401 5911
Taiwan 080 902 0908 Ireland (44) 01908 635245
Thailand (66) 2936 1500 Italy (Brescia, Milano e Padova) (39) 199 11 99 00
Caribbean
Italy (Bologna,Firenze,Napoli,
Roma e Torino) (39) 199 11 99 22
All Countries (English) (1) 440 646 3223 Morocco (33) 825303132
All Countries (Español) (1) 440 646 3650 Netherlands (31) 10 266 55 80
Central America Poland (48) 22 32 60 707
Argentina 800.666.0320 Portugal (1) 440 646 3223
Belize (1) 440 646 3650 Slovakia (420) 284015911
Bolivia (54) 800 10 0632 Spain (34) 902 30 93 30
Brazil (55) 11 5189 9500 Sweden (46) 46 19 93 91
Chile 800.53.0012 Switzerland (German) (41) 0844 84 84 11
Colombia 01.800.700.2107 Switzerland (French) (41) 0844 84 84 12
Costa Rica 0800.013.1215 Switzerland (Italian) (41) 0844 84 84 13
Ecuador 58.212.949.0611 United Kingdom (44) 01908 635245
El Salvador (52) 55 5246 2010 North America
Guatemala 1.800.288.0108 Canada (1) 440-646-3223
Honduras (52) 55 5246 2010 United States (1) 440-646-3223
Mexico 001.888.365.8677
Nicaragua (52) 55 5246 2010
Panama 001.800.203.3475
Paraguay (54) 11 5554 4000
Peru 0800.535.36
Suriname (1) 440 646 3650
Uruguay (54) 11 5554 4000
Venezuela 800.1.00.3062
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Appendix B
Rockwell Automation Knowledgebase Article BF25435
AADvance CVT warnings may not be reported for subsequent Build All operations
Summary
After a Build All operation that resulted in CVT warnings, subsequent Build All operations may not report the existing
CVT warnings, unless the affected component has been modified between Build All operations or a complete rebuild
has been triggered.
Original Build:
Subsequent Build:
Environment
All versions of AADvance Workbench 1.X and AADvance Workbench 2.X. Affects all safety-related applications that
must have the Compiler Verification option enabled as per the AADvance controller Safety Manual.
Cause
The Build All is an incremental operation, it only rebuilds what is flagged internally as modified. The compiler does not
keep track of previously reported CVT warnings. If the result of a Build All operation contains CVT warnings and no
modifications are made to the application, subsequent Build All operations will not report the existing CVT warnings.
Solution
The following solutions can be implemented to ensure that all CVT warnings are reported during a Build All operation:
Solution 1: Online Updates/Online Monitoring are not required: Clean All
Doing a Clean All will force the compiler to check the entire application for CVT warnings.
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Important Note: After a Clean All, it will not be possible to perform an Online Update or to Debug the application by
doing online monitoring. A full download will be required for all the controllers in the application (stopping the
application from running temporarily).
Warning: Do not do a Clean All on an application of a running system if you cannot do full download afterwards.
• To do a Clean All in AADvance Workbench 1.X, go to Project > Clean Project/Library.
• To do a Clean All in AADvance Workbench 2.X, go to Build > Clean All.
Solution 2: Online Updates/Online Monitoring are required, and you are troubleshooting a POU with known CVT
warnings: Non-functional edit to the POU.
Making a non-functional edit to a POU forces the compiler to check the POU for CVT warnings.
To make a non-functional edit to a POU, use one of the following:
• Change the position of a variable box, a function, or a function block slightly; without affecting the execution order
or causing connecting lines to overlap.
Original logic:
Non-functional change:
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expanding human possibility™
• Change the size of a variable box, a function, or a function block slightly.
Original logic:
Non-functional change:
Solution 3: Online Updates/Online Monitoring are required, and you need to check the entire application for CVT
warnings: Add a Global variable per controller.
Adding a Global variable in a specific controller triggers a full compilation of the controller, forcing the compiler to
check the controller for CVT warnings. For a multi-controller application, a new Global variable is required in each
controller to check the entire application for CVT warnings. After the Build All operation is complete, the Global
variable(s) can be deleted. Removing the Global variables will also trigger a full compilation.
To add a Global variable in AADvance Workbench 1.X, go to the Dictionary under Project > Variables and create a
temporary variable of any elementary Data Type and of Global Scope.
To add a Global variable in AADvance Workbench 2.X, go to the Application View > Variables > Controller Variables
and create a temporary variable of any elementary Data Type.
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expanding human possibility™
Appendix C
Rockwell Automation Knowledgebase Article BF25455
A problem occurred during processing of STF AADvance CVT warning
Summary
After a Build All operation the following CVT warning can be seen for all Programs, Functions and Function Blocks in
the application:
Warning, a problem occurred during processing of
C:\USERS\USERNAME\DOCUMENTS\AADVANCE
2.X\PROJECTS\\\\\\.STF
AADvance Workbench 2.X:
AADvance Workbench 1.X:
In addition to the warning, AADvance Workbench 1.X will display a blank stf2xml warning pop-up during the CVT
Analysis for each Program, Function and Function Blocks in the application.
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Environment
• All versions of AADvance Workbench 1.X and AADvance Workbench 2.X.
• Affects all safety-related applications that must have the Compiler Verification option enabled as per the
AADvance controller Safety Manual.
Cause
The affected Resource is locked.
In an AADvance Workbench 1.X application, a Resource can be locked when the project folder is copied with the
AADvance Workbench 1.X open. The Resource appears to be in use by another user that cannot be accessed.
There are multiple visual indications of a locked Resource:
An AADvance Workbench 2.X application can have a locked Resource when the application has been imported from
an AADvance Workbench 1.X application where the Resource was locked.
Important Note: There are no visual indications for a locked Resource in AADvance Workbench 2.X.
Solution
Unlock the Resource in AADvance Workbench 1.X.
To unlock a Resource in AADvance Workbench 1.X, click on the locked Resource to select it and then go
to Tools > Unlock Resource used by User.
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expanding human possibility™
The unlocked Resource should look like this:
To prevent importing a locked Resource into AADvance Workbench 2.X, verify that all the Resources are unlocked in
the AADvance Workbench 1.X application before importing it.
Important Note: It is not possible to unlock a Resource in AADvance Workbench 2.X.