Shane joined Border States in September 1993. Having a customer mindset and serving in a variety of positions has provided Shane with a deep understanding for individuals in those same roles today. In his current role, Shane manages the team of technical experts that focus on solutions in automation; industrial pipe, valves and fittings; safety; and tools, and he also works with our Industrial National Accounts team. Shane works closely with the market Sales Directors and Managers to ensure we can exceed our customers’ expectations by giving our Field Sales team the tools and resources to succeed. He enjoys listening to customers and learning how Border States can improve and then acting on their feedback. Shane sees working with a wide variety of employee-owners to deliver solutions to our customers as one of the most rewarding parts of his job.