Schneider Disconnect Safety Alert PRB-207512 Safety Switch
Sc􀀈oeider
c,Electric
www.schneider-electric.us/gdss-safetyalert
DATE: December 10th
, 2018
TO:
SUBJECT:
End Users and/or Contractors with General Duty 30/60A, 120/240V, NEMA 3R Safety Switch
PRB-207512 Square D Brand General Duty Safety Switch 30/60A, 120/240Vac, NEMA 3R
A OFFER SAFETY ALERT
WARNING OF POTENTIAL UNSAFE CONDITION
Deliver Immediately to Responsible Person
This notice is being sent in conjunction with the United States Consumer Product Safety Commission.
Schneider Electric has identified a potential nonconformance with certain Square D Brand General Duty, 120/240 volt, 30 and
60 amperes, safety switches manufactured from January i st, 2014- January 18th, 2018 {date codes 1401 – 1803), built to UL 98
standard. This issue was discovered during analysis of a returned device.
The safety switch can potentially remain energized when the handle is in the “OFF” position. This poses a potential risk of an
electric shock or electrocution hazard to consumers. Should a safety switch have this nonconformity, a potential for
PERSO AL INJURY AND PROPERTY DAMAGE may exist. We are committed to offer you the highest level of reliability
in products you purchase from Schneider Electric; hence the decision was made to offer field inspection procedures or replace if
nonconformed products are found.
Products (Catalog Numbers and date codes) affected by this Offer Safety Alert are identified in Exhibit A and must be inspected
per field inspection found in Exhibit C. If nonconformance’s are found, product should be returned immediately.
For the products which are installed, we request that you either:
a) Make arrangements to inspect following inspection procedures (Exhibit C)
b) Notify your customers directly of this issue or;
c) Provide us with a list of your customers (Company names with cpmplete addresses, phone number and PO, if available))
who may have purchased these products. Schneider Electric will notify your customers directly upon receipt of your “sold
to” list.
If the safety switch has been operated previously and the load has been verified to be deenergized, please complete the form
located at www.schneider-electric.us/gdss-inspectionform. No additional action is required.
The non-conformance does not immediately impact the performance, but could limit the ability to use the safety switch to
deenergize downstream loads and/or equipment, the inspection can be scheduled to minimize impact to the customer and the
customer’s operation.
We regret any inconvenience this may cause you. For additional information, please go to www.schneider-electric.us/gdsssafetyalert.
Please contact Schneider Electric Recovery Administration at 1-877-672-1953 for questions. Please refer to PRB-
207512 when calling.
Sincerely,
Schneider Electric Recovery Administration
Enclosures: Exhibit A,B,C, and D (For additional information and action needed)
Sc􀀈11eider
v Electric
www.schneider-electric.us/gdss-safetyalert
􀁄-
Exhibit A (page 1 of 2): Identification of Catalog and Date Code
REFERENCE: PRB-207512 Square D Brand General Duty Safety Switch 30/60A, 120/240Vac, NEMA 3R
Danger: Hazard of Electric Shock, Explosion, or Arc Flash.
Failure to follow these instructions will result in death or serious injury.
• Apply appropriate personal protective equipment (PPE) & follow safe electrical work practices. See NFPA 70E.
• This equipment must only be installed and serviced by qualified electrical personnel.
• Turn off all power supplying this equipment before working on or inside equipment.
• Always use a properly rated voltage sensing device to confirm power is off.
Verify Safety Switch is affected by Subject Offer Safety Alert:
Verify if the safety switch is an affected catalog number (Table I) and was manufactured during the affected date code range
manufactured from January I st, 2014 through January 18, 20 I 8 ( date codes 140 I – I 803 inclusive).
T ab l e 1 Affie ct C ata og N umb er
DU222RB DU322RBUP D221NRBUP DU221RBUP
DU222RBUP D211NRB D321NRB CD321NRB
DU321RB D211NRBCP D321NRBCP DU321RBCP
DU321RBUP D221NRB D321NRBUP DU322RBCP
DU322RB D221NRBCP DU221RB
The ampere and voltage are located on the front of the safety switch. The catalog number can be found on the side label of the
safety switch. The date code and catalog number can be found on the back of the safety switch. (See illustration below).
General Duty
Ampere
Voltage
Label that can be found on
backside of safety switch
Sc􀀈oeider
c,Electric
www. schneider-e lectric. us/ gdss-sa fetyalert
Exhibit A (page 2 of 2): Identification of Catalog and Date Code
REFERENCE: PRB-207512 Square D Brand General Duty Safety Switch 30/60A, 120/240Vac, NEMA 3R
Location of Catalog Number and Date Code on Packaging /Carton Label. (See illustration below).
Catalog Number
®
How to read Date Code:
30A
240 Vac IV-, 60 Hz
Rainproof
Type 3R enclosure
\>
The Square D Brand General Duty Safety Switch Date Code contains production date with the year and week: YYWW.
Example: 1803 = Year 2018 and week of year 3.
Please go to www.schneider-electric.us/gdss-safetyalert or contact Schneider Electric Recovery Administration at 1-877-672-
1953 for questions.
Sc􀀈tieider
.:.,- Electric
www.schneider-electric.us/gdss-safetyalert
Exhibit B (page 1 of 1): Recommended Actions for Contractor or End User
REFERENCE: PRB-207512 Square D Brand General Duty Safety Switch 30/60A, 120/240Vac, NEMA 3R
Recommended Action for Contractors no longer involved with installed site:
1. Please fill out the User Identification Form found in Exhibit D and email Schneider-recovery.canada@schneiderelectric.
com. Schneider Electric will then take this information and contact the end user directly. Please submit
information to www.schneider-electric.us/gdss-safetyalert.
Recommended Action for Contractor or End User:
I. Verify if installed products are part of affected catalog number (Exhibit A)
2. Follow the inspection guidelines in Exhibit C
a. If the safety switch has been operated previously and the load has been verified to be deenergized, no additional
action is required.
3. For each safety switch that is inspected, please complete the Inspection Procedure (Exhibit C) by going to www.schneiderelectric.
us/gdss-inspectionform. Please indicate the catalog number, quantity of safety switches inspected, and customer
information. This inspection form should be completed for all inspected safety switches.
4. For each safety switch that is determined to be within the affected date codes, and is to be replaced, contact your Schneider
Electric distributor and order replacement safety switches. Return the original safety switch to your distributor. Please
note: Only your local Schneider Electric Distributor can initiate a Return Materials Authorization (RMA) to exchange your
device for credit.
Scb,11eider
u Electric
www.schneider-electric.us/gdss-safetyalert
Exhibit C {page I of 4): Field Inspection Procedures
REFERENCE: PRB-207512 Square D Brand General Duty Safety Switch 30/60A, 120/240Vac, NEMA 3R
Inspection procedure regarding the following catalog numbers manufactured within date codes 1401 – 1803 (January 1, 2014-
January 18, 2018). The safety switch can potentially remain energized when the handle is in the “OFF” position. This poses a
potential risk of an Electric shock or Electrocution hazard to customers. Refer to Table 1: Impacted Catalog Numbers for
impacted references.
Tablet: Impacted Catalog Numbers
DU222RB
DU222RBUP
DU321RB
DU321RBUP
DU322RB
DU322RBUP D221NRBUP DU221RBUP
D211NRB D321NRB CD321NRB
D211NRBCP D321NRBCP DU321RBCP
D221NRB D321NRBUP DU322RBCP
D221NRBCP DU221RB
A DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Do no t turn handle of switch to be inspected on or off
unless all steps of this procedure are followed.
Failure to follow these instructions will result in
death or serious injury.
1. Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices. See
NFPA 70E.
2. Never operate energized switch with door open. Keep door fastened.
3. Always use properly rated voltage sensing device at all line and load fuse clips to confirm switch is off
4. Always verify that a device is de-energized before working on it. This must be done with a properly
rated voltage sensing device as stated above. This step would detect a safety switch that is
nonconforming.
Failure to follow these instructions during inspection will result in death or serious injury.
Sc􀀈r1eider
c,Electric
www.schneider-electric.us/gdss-safetyalert
Exhibit C (page 2 of 4): Field Inspection Procedures
REFERENCE: PRB-207512 Square D Brand General Duty Safety Switch 30/60A, 120/240Vac, NEMA 3R
Safety Switch: Not Installed Inspection Procedure:
I. If safety switch has a green dot near packaging label it has previously been inspected. No further action required. See
Figure I
2. If safety switch is still packaged, locate the catalog number and date code. See Figure I
3. If safety switch is included in affected catalog numbers (Table I) and date code is within 140 I – 1803, complete return
information form: www .schneider-electric. us/gdss-inspectionform.
a. If safety switch is outside date code range, or not affected catalog numbers no further action is required.
Catalog
Number
Fi ure 1
30A
240 Vac Iv􀀟. 60 Hz
Rainproof
Type 3R enclosure
4. Remove safety switch from original manufacture package. Open safety switch cover
5. Ensure handle is in the ‘ON’ position and blades closed. See Figure 2.
Figure 2 Figure 3
Handle:
‘OFF’ Position
6. Cycle handle to ‘OFF’ position and confirm blades are ‘OPEN.’ See Figure 3. No further action is required.
a. If blades stay in ‘CLOSED’ position (See figure 4) do not put into service. Return safety switch to Schneider
Electric for replacement.
Blades CLOSED
position —-
Figure 4
Sc􀀈11eider
c.,Electric
www.schneider-electric.us/gdss-safetyalert
Exhibit C (page 3 of 4): Field Inspection Procedures
REFERENCE: PRB-207512 Square D Brand General Duty Safety Switch 30/60A, 120/240Vac, NEMA 3R
Safety Switch: Installed, but not energized Inspection Procedure:
I. Verify safety switch is a General Duty, 120/240V or 240V, 30 or 60A by viewing front label (See Figure 5) and/or
confirming catalog number on the side label of the safety switch (See Figure 6). Date code confirmation not required if
installed.
Figure 5
GfNFRAL DUTY
SAf UY SW!fCH
,;f ,”‘;IH><'1,'\/) /)f
·,1 .,1.10 GL"'• 'Al
,,, A
•. j/\ \.'.1,
Figure 6
2. Once confirmed safety switch is not energized, open safety switch cover.
3. Ensure handle is in the 'ON' position and blades closed (Figure 2)
4. Cycle handle to 'OFF' position and confirm blades are 'OPEN.' (Figure 3)
a. If blades are in the 'OPEN' position, no further action required.
Catalo1 Number
b. If blades stay in 'CLOSED' position (Figure 4), uninstall safety switch. Return safety switch to Schneider
Electric for replacement.
5. Complete return information form: www.schneider-electric.us/gdss-inspectionform .
Safety Switch: Installed, and energized Inspection Procedure:
1. Verify safety switch is a General Duty, l 20/240V or 240V, 30 or 60A by viewing front label (See Figure 5) and/or
confirming catalog number on the side label of the safety switch (See Figure 6). Date code confirmation not required if
installed.
2. If the safety switch has been O_Qeratedpreviously and the load has been verified to be deenergized no additional action is
required. Complete return information form: www .schneider-electric.us/gdss-inspectionform.
3. If the safety switch is not providing critical power and can be safely shut off without damaging equipment, and/or
causing injuries; cycle the switch to 'OFF' position. Verify if downstream loads are deenergized.
a. If downstream device(s) are deenergized, cycle the safety switch back to 'ON' position. No further action is
required.
b. If downstream device(s) are still energized, contact Schneider Electric Recovery Administration at 1-877-672-
1953 and complete return information form: www.schneider-electric/gdss-safetyform.com The safety switch
can temporarily remain in use; however, it cannot be used to deenergized a load or shut down equipment.
1. Mark the safety switch (outside near handle) with a red tag or card containing the following
information, "Danger – This safety switch does not open and disconnect power. Schneider Electric has
been contacted and replacement is scheduled."
ii. The safety switch will be required to be taken out of service and replaced.
Scb,11eider
,:,,Electric
www.schneider-electric.us/gdss-safetyalert
Exhibit C (page 4 of 4): Field Inspection Procedures
Attachment 1 – Recovery Form for "General Duty 30 & 60A, 120/240V Safety Switch"
This recovery form can be completed via the following link: www.schneider-electric.us/gdss-inspectionform
Results of Inspection
Quantity Quantity that
Complete if non-operational unit was detected:
Total Quantity
verified as was not
Product has been marked per instruction and
Inspected
operational operational
1-888-778-2733 has been called for replacement
(circle response)
Yes No
Location of Equipment (please verify)
Company Name
or Building Owner
Street Address
City
Prov/ Postal
State Code
Contact Information
Contact Name
Title
Company Name
or Building Owner
Phone Email
Next Steps:
Please return this form: via email to Schneider-recovery.canada@schneider-electric.com

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